Every PREDATOR electric bike includes a one-year limited warranty against manufacturing defects in materials or workmanship on its frame, battery, controller and motor assembly. This warranty applies only to the original registered owner of the PREDATOR BIKE and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on PREDATOR BIKE ’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, PREDATOR BIKE will assist in replacing that part. We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix. PREDATOR BIKE will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to PREDATOR BIKE to make the needed repairs, but will be responsible for shipping costs each way.
WARRANTY CLAIMS
All claims to this warranty must be made through PREDATOR BIKE, LLC and can be submitted to info@PREDATORBIKES.com. Proof of the original purchase may be required with any warranty request. Before making a claim, please contact our service department at info@PREDATORBIKES.com as there may be a simple fix for the problem. Valid warranty claims will be processed within one year of the initial purchase.